Can't change login details
Hi, I am trying to change login details but getting message "This request can't be processed". Help please as my email account associated is about to be discontinued! Thanks
Forum Discussion
Hi Liz23,
Thank you for confirming that you've followed the provided steps, and I'm sorry to hear that you're still encountering the error message. I understand your situation, and I'm here to assist you further in resolving this issue. I'll be reaching out to you via private message to gather some necessary details and investigate further. Please keep an eye on your Community forum inbox, and we'll continue to address and discuss your concern through that channel.
Cheers,
Princess
Ok I am getting very frustrated!
I have tried to replied but get message that I have reached my limit of private messages. I have never sent one!
Hi Liz23,
Thank you for letting me know. I apologize for the inconvenience you're experiencing with sending private messages. I understand your frustration, and I appreciate your patience. It sounds like there might be a technical issue. Please try sending your message again. You should now be able to send private messages.
Cheers,
Princess
Hi Liz23,
I hope you're doing well! I would just like to check in to see if you're still having issues sending private messages. It seems that we haven't received any message regarding the additional information to help you with your concern. Please don't hesitate to reach out if you require further assistance. I'm here to help.
Cheers,
Princess
I am still getting the same message
