Forum Discussion

Liz23's avatar
Liz23
Member
2 years ago

Can't change login details

Hi,   I am trying to change login details but getting message "This request can't be processed".   Help please as my email account associated is about to be discontinued!   Thanks
change login
Error
Princess_R's avatar
Princess_R
MYOB Moderator
2 years ago

Hi Liz23,

 

I hope you're doing well! I would just like to check in to see if you're still having issues sending private messages. It seems that we haven't received any message regarding the additional information to help you with your concern. Please don't hesitate to reach out if you require further assistance. I'm here to help.

 

Cheers,

Princess

Liz23's avatar
Liz23
Member
2 years ago

I am still getting the same message

 

 

  • Princess_R's avatar
    Princess_R
    MYOB Moderator
    2 years ago

    Hi Liz23,

     

    I'm sorry to hear that you're still experiencing errors with your private message. I've refreshed your private message access. Could you please try to send a message later today?

     

    I appreciate your patience and understanding in this matter.

     

    Cheers,

    Princess

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