harpo
4 months agoContributing User
GST not calculatng
Hello, I am a student and cannot understand why the GST is not calculating at 10%. Any help appreciated.Thank you.
- 3 years ago
Hello Karoman55
Have you tried to toggle the setting off and then back on again?
I suggest turning the setting off, clearing the AccountRight Cache, and then turning it back on.
I have provided the steps on how to clear the cache here for you.Please close AccountRight and do the following:
- Hold down the <Windows Key> and press the letter <R>
- In the box that appears, type in: %localappdata%
- Press <Enter>
Once you've done that, go to MYOB > AccountRight > 20XX.X OR Current (Depends on the version you're using) > Cache, and delete the contents of this folder
Please let me know how you go.