Forum Discussion

AlexBint's avatar
AlexBint
Experienced User
2 months ago

Receivables with tax report - Error

I am unable to generate the Receivables reconciliation with tax report. I keep getting an error message saying "Failed to load the report" Please contact MYOB. MYOB are the great uncontactable. I hav...
AlexBint's avatar
AlexBint
Experienced User
2 months ago

Hi Sai, I have tried all of your suggestions but with no luck. Also i don't have access to My Account any more, Its as if i have been kicked out of my accounting system. It is telling me i am not the administrator. 

Isaiah_C's avatar
Isaiah_C
MYOB Moderator
1 month ago

Hi AlexBint, 

 

Thanks for giving those steps a go and for the update. Sorry to hear it’s still not working. If you’re no longer able to access My Account and it’s saying you’re not the administrator, we have other ways to contact them by going here: Contact us - MYOB Support.

 

Regards,

Sai

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home