Forum Discussion

NTTilt's avatar
NTTilt
Contributing User
17 days ago

Customer Statements

Hi all, for some reason I can only send 18 statements at once. I've looked for settings but can't find anything. Any hints would be greatly appreciated.

2 Replies

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  • Shella_A's avatar
    Shella_A
    MYOB Moderator
    16 days ago

    Hi NTTilt

     

    I can see that you're having an issue sending more than 18 customer statements at once. This might be due to a limit on the number of statements that can be sent at once. If this is causing you trouble, you could try clearing the cache and cookies of your browser first, then sending the statements in smaller batches. I know it's not ideal, but it will help get all your statements out. Let me know if you have other queries!

     

     

    Kind regards,

    Shella

  • NTTilt's avatar
    NTTilt
    Contributing User
    16 days ago

    Thanks Shella, 

    Luckily I only need to send roughly 22 each month but it’s still time consuming. If I had 100 I’d not he happy Jan! That seems ridiculous.