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suretek's avatar
suretek
Contributing User
4 years ago

MYOB EXO - Increasing Reference field associated with Stock Item Serial Numbers

We need to increase the length of the "Reference" field associated with Stock Serial Numbers. An increase of the field length directly on the backend database doesnt seem to increase its limit. The limit appears to be on EXO's end. Is there anywhere else this limit can be adjusted? 

  • Hi suretek  , as advised we cannot provide direct assistance. There are agreements in place between MYOB and our Accredited Partners and we simply do not have enough knowledge with regards to your site configuration or requirements.

3 Replies

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  • Will_H's avatar
    Will_H
    MYOB Moderator

    Hi suretek ,

     

    Please contact your business partner to discuss options for configuration/database customization. 

     

    They will know your exact processes and database structure, as well as how your system is configured.  Due to the depth of complexity of setup for ERP Solutions, we're not able to assist with general Exo Business enquiries directly on the forum.

    • suretek's avatar
      suretek
      Contributing User

      Hi Will, 

       

      Thank you for your reply. We have already done so with no assistance provided. They said its not possible to change. Unfortunately we do not believe this is correct. 

       

      Is this something that is possible to do via the backend database or not or is it part of the MYOB EXO software itself?? 



      • Will_H's avatar
        Will_H
        MYOB Moderator
        Hi suretek  , as advised we cannot provide direct assistance. There are agreements in place between MYOB and our Accredited Partners and we simply do not have enough knowledge with regards to your site configuration or requirements.