Forum Discussion

ChristinaA's avatar
5 years ago

Inventory item not appearing in drop down menu when entering a new purchase

Hi I have an inventory item(Lge Primer 401)  which has a zero balance of units on hand - This appears as zero on my Item List in the Inventory Module - so this is accurate. Now, I have purchased mo...
  • detee's avatar
    5 years ago

    Hi Christina,

     

    Is your issue resolved as yet?

    If not, I am assuming you are using "Receive Items". I believe MYOB has a feature to hide products that have zero or less quantities in fields.

     

    This will be just a matter of checking that the invertory item is not marked as Inactive (this possible is still allowing you to purchase). Also check your committed levels, I have noticed in the past that sometimes this plays with the system a little bit by tricking the quantites allow it to hide due to a zero stock level.

     

    Not sure if this will help you but im not MYOB expert :)