Forum Discussion

LauraF1's avatar
LauraF1
18 days ago

Clearing an Amount From Undeposited Funds

Hello,   Some time ago a correction was done where a payment was applied to the incorrect customer card, by reversal and the payment applied to the correct customer. Not sure how, but this has c...
  • Princess_R's avatar
    Princess_R
    18 days ago

    Hi LauraF1,

     

    You're welcome! You're right, the only option is to create another Undeposited Funds Account. If you need any further assistance in the future, please feel free to create a new post.

     

    Cheers,

    MYOB

LauraF1's avatar
LauraF1

Hi Sai,

Thank you for your response. I had a look at the post and believe the only option will be to create another Undeposited Funds Account. Even when I reverse or delete the transaction there is still the same amount showing on the Undeposited Funds Account, even though it is not showing in the Prepare Bank Deposit.

Thanks for your help.

Laura.

 

Princess_R's avatar
Princess_R
MYOB Moderator
18 days ago

Hi LauraF1,

 

You're welcome! You're right, the only option is to create another Undeposited Funds Account. If you need any further assistance in the future, please feel free to create a new post.

 

Cheers,

MYOB

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