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soho-99's avatar
soho-99
Experienced User
4 months ago

"MYOB Tax Dashboard is requesting permission to access your MYOB Account" Auskey.read

hi we have just tried to lodge our PaYG and got this message "MYOB Tax Dashboard is requesting permission to access your MYOB Account" Auskey.read i believe auskey was deactivated years ago why would...
soho-99's avatar
soho-99
Experienced User

HI AmandaCL

thankyou for responding its very difficult to get to speak to anyone from MYOB anymore you used to be able to just call in - i am however having trouble understanding your answer

  1. we don't use explorer have not for years
  2. what 3rd party app are you referring to we have not changed anything
  3. what happened from Friday to Monday just gone for it to change 
  4. what patch are you talking about? and why wasn't this sent out to MYOB users if there was an issue so we could prevent this from happening.                                                                              its very inconvenient that this has happened just before everyone is due to lodge PAYG and monthly BAS  im sure you can understand with all the fraud going around these days we are very hesitant to allow anything access to our MYOB accounts                                                     can you please elaborate on how to move forward as this seems to be a MYOB issue not a user issue
AccountsPTS's avatar
AccountsPTS
Experienced User
4 months ago

AmandaCLAmanda - I'd really appreciate a response here as well as we don't use explorer, have no-one developing anything and had no issues last Friday now I can't get in and don't know who the third party is that I am being asked to allow access.  (As yet I have not allowed access)

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