Forum Discussion

Experienced User

8 months ago

"MYOB Tax Dashboard is requesting permission to access your MYOB Account" Auskey.read

hi we have just tried to lodge our PaYG and got this message "MYOB Tax Dashboard is requesting permission to access your MYOB Account" Auskey.read i believe auskey was deactivated years ago why would...

soho-99

Experienced User

8 months ago

can you please respond to the reply i sent you?

Isaiah_C

MYOB Moderator

8 months ago

Hi All,

The message you're seeing from the MYOB Tax Dashboard is a standard request to grant permission for the dashboard to access certain areas of your MYOB account. This access is necessary for the Tax Dashboard to retrieve and use the relevant information it needs to process your PAYG lodgment accurately.

Allowing this ensures the Tax Dashboard functions correctly. Rest assured, MYOB's systems are designed to protect your data and comply with all relevant security and privacy regulations.

Regards,

Sai

Medeopolis
8 months ago
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Hi Isaiah_C This message has NEVER come up for us before, we always just went into this dashboard and lodged the statements without issue. Has this bit of the application been updated to use a 3rd party application, instead of an inbuilt feature? People are concerned because of the change of behaviour and rightly so with all the Cyber security risks out there today. If this is a change to the application, people should have been notified that this would happen and that they would need to approve access to something they have always just used.
soho-99
Experienced User
8 months ago
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Hi Isaiah_C

than kyou for your response - can you explain why the message is coming up in the 10+ years of MYOB use its never happened before - as per the below responses this is a new thing that has popped up for many of us out of the blue - never popped up before and we dont understand why its popping up now - MYOB has offered no explanation to this and your just telling us to just accept it and allow 3rd part access to this platform

why wasnt a response put out from MYOB before this happened to warn us so we knew it was ok - surely you can see our concerns with a random approval request popping up

with so much cyber theft going around we are only trying to be vigilant with protecting our data and files

simply saying " its fine just accept it MYOB will protect you" is not a response at all in my opinion

why is auskey even trying to get access - your forums clearly state in 2020 that auskey was retired and superseded how come its coming back?

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hi we have just tried to lodge our PaYG and got this message \"MYOB Tax Dashboard is requesting permission to access your MYOB Account\" Auskey.read i believe auskey was deactivated years ago why would MYOB be wanting auskey to have access?

","kudosSumWeight":2,"postTime":"2024-08-19T08:25:50.930+10:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:876410_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":971},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[]},"Conversation:conversation:876410":{"__typename":"Conversation","id":"conversation:876410","solved":false,"topic":{"__ref":"ForumTopicMessage:message:876410"},"lastPostingActivityTime":"2024-09-09T14:01:48.212+10:00","lastPostTime":"2024-09-09T14:01:48.212+10:00","unreadReplyCount":27,"isSubscribed":false},"ModerationData:moderation_data:876410":{"__typename":"ModerationData","id":"moderation_data:876410","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":"member"},"Revision:revision:876410_1":{"__typename":"Revision","id":"revision:876410_1","lastEditTime":"2024-08-19T08:25:50.930+10:00"},"ForumReplyMessage:message:876769":{"__typename":"ForumReplyMessage","id":"message:876769","conversation":{"__ref":"Conversation:conversation:876410"},"author":{"__ref":"User:user:295370"},"revisionNum":1,"uid":876769,"depth":3,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:myob-client-accounting"},"subject":"Re: \"MYOB Tax Dashboard is requesting permission to access your MYOB Account\" Auskey.read","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:876769"},"parent":{"__ref":"ForumReplyMessage:message:876695"},"body":"

Hi All,

Allowing this ensures the Tax Dashboard functions correctly. Rest assured, MYOB's systems are designed to protect your data and comply with all relevant security and privacy regulations.

Regards,

Sai

","body@stringLength":"593","rawBody":"

Hi All,

Allowing this ensures the Tax Dashboard functions correctly. Rest assured, MYOB's systems are designed to protect your data and comply with all relevant security and privacy regulations.

Regards,

Sai

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background-size: contain;\n background-position: center;\n}\n.myob-social-links .twitter a:before {\n background: url(\"data:image/svg+xml;charset=utf8,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24'%3E%3Ctitle%3EAsset 6%3C/title%3E%3Cg id='Layer_2' data-name='Layer 2'%3E%3Cg id='Layer_1-2' data-name='Layer 1'%3E%3Cpath d='M12,0A12,12,0,1,0,24,12,12,12,0,0,0,12,0Zm5.33,10c0,.12,0,.23,0,.35A7.75,7.75,0,0,1,5.4,16.92a5.48,5.48,0,0,0,4-1.13A2.73,2.73,0,0,1,6.89,13.9a2.73,2.73,0,0,0,1.23,0,2.73,2.73,0,0,1-2.19-2.67v0a2.73,2.73,0,0,0,1.23.34,2.73,2.73,0,0,1-.84-3.64,7.74,7.74,0,0,0,5.62,2.85,2.76,2.76,0,0,1-.07-.62,2.73,2.73,0,0,1,4.72-1.86,5.49,5.49,0,0,0,1.73-.66c-.2.64-.23.87-.79,1.21a1.46,1.46,0,0,0,1.34,0A5.8,5.8,0,0,1,17.33,10Z' style='fill:%23687480'/%3E%3C/g%3E%3C/g%3E%3C/svg%3E\")\n no-repeat;\n}\n\n.myob-social-links .googleplus a:before {\n background: url(\"data:image/svg+xml;charset=utf8,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24'%3E%3Ctitle%3EAsset 4%3C/title%3E%3Cg id='Layer_2' data-name='Layer 2'%3E%3Cg id='Layer_1-2' data-name='Layer 1'%3E%3Cpath d='M12,0A12,12,0,1,0,24,12,12,12,0,0,0,12,0ZM9,17.5a5.5,5.5,0,1,1,4.1-9.17L11.61,9.67a3.5,3.5,0,1,0,.56,3.84H9v-2h4.47a1,1,0,0,1,1,1.11A5.49,5.49,0,0,1,9,17.5Zm10.5-4v2h-2v-2h-2v-2h2v-2h2v2h2v2Z' style='fill:%23687480'/%3E%3C/g%3E%3C/g%3E%3C/svg%3E\")\n no-repeat;\n}\n\n.myob-social-links .facebook a:before {\n background: url(\"data:image/svg+xml;charset=utf8,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24'%3E%3Ctitle%3EAsset 1%3C/title%3E%3Cg id='Layer_2' data-name='Layer 2'%3E%3Cg id='Layer_1-2' data-name='Layer 1'%3E%3Cpath d='M12,0A12,12,0,1,0,24,12,12,12,0,0,0,12,0Zm3.51,12H13.2v7.2h-3V12H8.4V9.58h1.8V8.29A2.61,2.61,0,0,1,13,5.4h2.6V7.77H13.81a.58.58,0,0,0-.61.66V9.58h2.56Z' style='fill:%23687480'/%3E%3C/g%3E%3C/g%3E%3C/svg%3E\")\n no-repeat;\n}\n\n.myob-social-links .linkedin a:before {\n background: url(\"data:image/svg+xml;charset=utf8,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24'%3E%3Ctitle%3EAsset 5%3C/title%3E%3Cg id='Layer_2' data-name='Layer 2'%3E%3Cg id='Layer_1-2' data-name='Layer 1'%3E%3Cpath d='M12,24A12,12,0,1,0,0,12,12,12,0,0,0,12,24Zm1.82-10.71a1.2,1.2,0,0,0-1.2,1.2v4.2h-3s0-7.2,0-7.8h3v.89A3.72,3.72,0,0,1,15,10.91c1.78,0,3,1.29,3,3.78v4H15v-4.2A1.2,1.2,0,0,0,13.82,13.29ZM6.91,9.69h0A1.47,1.47,0,0,1,5.4,8.2,1.44,1.44,0,0,1,6.93,6.75a1.47,1.47,0,1,1,0,2.94Zm1.51,9h-3v-7.8h3Z' style='fill:%23687480'/%3E%3C/g%3E%3C/g%3E%3C/svg%3E\")\n no-repeat;\n}\n\n.myob-social-links .instagram a:before {\n background: url(\"data:image/svg+xml;base64,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\")\n 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can you please respond to the reply i sent you?

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can you please respond to the reply i sent you?

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Hi Isaiah_C This message has NEVER come up for us before, we always just went into this dashboard and lodged the statements without issue. Has this bit of the application been updated to use a 3rd party application, instead of an inbuilt feature? People are concerned because of the change of behaviour and rightly so with all the Cyber security risks out there today. If this is a change to the application, people should have been notified that this would happen and that they would need to approve access to something they have always just used.

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Hi This message has NEVER come up for us before, we always just went into this dashboard and lodged the statements without issue. Has this bit of the application been updated to use a 3rd party application, instead of an inbuilt feature? People are concerned because of the change of behaviour and rightly so with all the Cyber security risks out there today. If this is a change to the application, people should have been notified that this would happen and that they would need to approve access to something they have always just used.

Hi Isaiah_C

than kyou for your response - can you explain why the message is coming up in the 10+ years of MYOB use its never happened before - as per the below responses this is a new thing that has popped up for many of us out of the blue - never popped up before and we dont understand why its popping up now - MYOB has offered no explanation to this and your just telling us to just accept it and allow 3rd part access to this platform

why wasnt a response put out from MYOB before this happened to warn us so we knew it was ok - surely you can see our concerns with a random approval request popping up

with so much cyber theft going around we are only trying to be vigilant with protecting our data and files

simply saying \" its fine just accept it MYOB will protect you\" is not a response at all in my opinion

why is auskey even trying to get access - your forums clearly state in 2020 that auskey was retired and superseded how come its coming back?

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with so much cyber theft going around we are only trying to be vigilant with protecting our data and files

simply saying \" its fine just accept it MYOB will protect you\" is not a response at all in my opinion

why is auskey even trying to get access - your forums clearly state in 2020 that auskey was retired and superseded how come its coming back?

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"MYOB Tax Dashboard is requesting permission to access your MYOB Account" Auskey.read

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