Forum Discussion

Experienced Cover User

1 year ago

MYOB Teams App not showing submitted timesheet

I have an employee that is having issues with their MYOB Teams App. When they submit their timesheets it does not show their history and therefore they do not know whether or not their timesheet has been submitted. As the employer we can see the submitted timesheets. As they cannot confirm whether the timesheets have been submitted we are having trouble with timesheets being submitted more that once.

They are a long time user of the app and have logged on and off. Removed app and reinstalled it and are still having issues.

26 Replies

Princess_R
MYOB Moderator
1 year ago
Hi TChurch,

Our team is looking into the problem, but we don't have an exact timeframe for when it will be resolved. I've made sure to forward your post and account details as one of the affected on this issue. Thanks for your patience and understanding while we work towards a solution.

Cheers,

Princess
Jade79
Contributing User
10 months ago
Hi there, we are having the same issue. Has there been any updates how to resolve this issue?
Isaiah_C
MYOB Moderator
10 months ago
Hi Jade79,

This problem is still being looked into, and we've already submitted your account to the relevant team. As soon as there's an update, we'll let you know.

Regards,

Sai
Doreen_P
MYOB Moderator
9 months ago
Hey Carlie_R,

Thanks for jumping in— totally get how frustrating it is when something like this drags on longer than it should. There haven't been any updates on the issue with submitted timesheets not appearing in the MYOB Team app. That said, I've gone ahead and added your account to our list of affected users, so you'll be in the loop and get an email once there's a fix rolled out.

Cheers,

Doreen
MCowan
Member
5 months ago
2 years on and this is still an issue.
DubMil
Member
5 months ago
Yes still an ongoing issue. MYOB don't seem to care