JThyer
4 years agoPartner
Leads broken?
Today I received 12 emails for one (1) lead in my inbox I went to 'my success' on the partner dashboard as instructed Guess what? No lead there - no contact info, can't contact the client T...
Thanks Steven
I did get in touch with the team twice
The first time, the operator didn't know what a lead was
The second call the person didn't know what My Success was
It's pretty frustrating as the issue is still unresolved and the lead I received is still not showing up in my 'My Success' Leads area
I checked the filter is set to All Open Leads - thanks for that
It would be great if I could get an answer to this
Hi JThyer
Apologies for the delay in coming back to you with regards to this one.
I've reached out to a member of the team that does look after that. To assist further to look further it why that lead didn't appear, we'll need to get the name and email address that was listed in the lead. - a screenshot of the actual email would be ideal. This can be sent through as a private message.