Is this an issue that is going to be fixed? I have a number of clients who like these reports but if there is a large amount of data they just dont generate and I need to prepare manual packages which is too time consuming. Selecting a different period is an unusual work around - monthly reporting is monthly reporting - I cant select a different month and pass it off as the month for which the report will not generate!!
Hi BooksForBiz,
We know there's a bit of a hiccup with generating Advisory reports when handling loads of data. Our development team is already on it with several tickets raised to fix this. Sorry for the hassle, and thanks a bunch for your patience while we sort it out. Feel free to reach out to our support team directly so we can note your account as one of the affected ones. This way, you'll get a heads-up as soon as the issue is resolved. You can connect with our live agent via MOCA or raise a support ticket through MyAccount.
Cheers,
MYOB
