Payslips visible to all Users through MYOB Email

Question

Hi Everyone!I'm in need of help regarding the MYOB emailing system in AccountRight.I have always sent emails from Outlook and not from within MYOB but it seems with this last update, it is making it very difficult to send emails through Outlook now. I am constantly changing preferences and every time I restart MYOB it reverts back to original preferences to send emails through MYOB.Anyway, my major problem is that after emailing payslips to employees through MYOB, they appear in the "Sent Email" summary and you can click into the details and see the payslip.We have checked and all of our users can view this, pays are confidential and it's a big problem for all of our staff to be able to view all payslips.&nbsp;I've also looked in each User Access setting and there is no option for viewing sent emails.There has to be a way to fix this.Please help!

shella_a · Answer

Hi Kelly_Lee,
&nbsp;
By sending emails using Outlook as all the Sent emails would then appear in your Outlook Sent box to review.&nbsp;If you're using Send emails using AccountRight&nbsp;feature of the software, then emailed pay slips cannot be viewed from within the software. An alternative would be emailing a copy to yourself to check if the pay slips are accurate. If you continue to face issues despite following these steps, please contact our support team for further assistance. You can reach them on Live Chat via our virtual assistant, MOCA, or by submitting a support case via MyAccount. They can help resolve any persistent issues.
&nbsp;
&nbsp;
Regards,
Shella

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Payslips visible to all Users through MYOB Email

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