Forum Discussion

mairenui's avatar
mairenui
12 months ago

GST Period

I am trying to generate a GST report on the page "GST return and late claims report" but the periods offered do not match our reporting dates. I want to create a report from 1 Sep to 31 Oct, but a...
  • Earl_HD's avatar
    Earl_HD
    12 months ago

    Hi mairenui,

    Thank you so much for your detailed post and welcome to the Community Forum!

    My apologies for the late response. If you're reporting on a 2-month frequency, the period is currently set to Aug-Sep and Oct-Nov, and unfortunately, there isn't an option for us to modify that setting. For more detailed information on this, please refer to this help article. Completing your GST return (New Zealand)

    If you have any further questions or need additional assistance regarding your reporting periods or any other related matters, feel free to reach out. We're here to help!

    Regards,
    Earl

Earl_HD's avatar
Earl_HD
MYOB Moderator
12 months ago

Hi mairenui,

I would like to check if you're still having this issue? If so, feel free to post again and one of us will be happy to assist you.

Regards,
Earl

  • mairenui's avatar
    mairenui
    9 months ago

    Uh, yes, I'm still having the issue, of course! Your previous post said that there is no way to do it, and I assume you haven't rectified this yet. 

    By all means, do try to help me. That would be fantastic, and I would recommend your product to my friends. As it stands, it doesn't do the job we need, and I am unimpressed.


  • mairenui's avatar
    mairenui
    9 months ago

    Oh, and the question is marked as "solved". How is that??? All you told me is that it is not possible. That's not solving my problem!

    • Earl_HD's avatar
      Earl_HD
      MYOB Moderator
      9 months ago

      Hi mairenui,

      Apologies for the delayed response. This issue has already been escalated to the relevant team, and we'll provide an update once it becomes available. in the meantime, feel free to post again if you have further queries and one of us will be happy to assist you.

      Regards,
      Earl

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