Forum Discussion

Gail206E's avatar
Gail206E
Experienced Cover User
3 years ago
Solved

Emailing payslips in MYOB payroll

For no apparent reason, I am no longer able to email payslips and I have tried all 3 email options offered.  If the Outlook email window has appeared, the payslip is not attached so I am thinking the...
  • Melisa_D's avatar
    Melisa_D
    3 years ago

    Hi Gail206E, 

     

    Thank you for the screenshot. This error can sometimes occur after installing a Windows update. It can usually be fixed by setting Payroll to "Run as administrator". Our help article Error: "Printer not activated error code -30 (or -41)" has instructions on how to run your program as administrator. 

     

    Do let me know how you go. 

     

    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

Gail206E's avatar
Gail206E
Experienced Cover User

Melisa_D's avatar
Melisa_D
Former Staff
3 years ago

Hi Gail206E, 

 

Thank you for the screenshot. This error can sometimes occur after installing a Windows update. It can usually be fixed by setting Payroll to "Run as administrator". Our help article Error: "Printer not activated error code -30 (or -41)" has instructions on how to run your program as administrator. 

 

Do let me know how you go. 

 

If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

  • Gail206E's avatar
    Gail206E
    Experienced Cover User
    3 years ago

    thank you.  I did have to follow through and uninstall/re-install payroll in the end but all working properly now.