Fixing Payroll - Unable to Match Bank Transactions because two Bank Accounts are used to Pay
Hello, I seem to be getting conflicting information.
1. Bank Feeds are switched on, IRD notification is switched on and the amounts have been paid out.
2. One bank account was used for Payroll runs PY00001-PY000011 - BANK ACCOUNT 1
3. Another bank account was used for Payroll runs PY000012-PY0000016 - BANK ACCOUNT 2
4. Matching for Bank accounts ONLY works for BANK ACCOUNT 2 which is setup in payroll settings.
I cannot match payments from BANK ACCOUNT 1.
Not even sure this explains it correctly.
Fundamentally, i've used more than 1 bank account to PAY employees, but MYOB essentials only seems to see one bank account for matching. So I now have unallocated transaction and a bunch of pay runs which i cannot connect.....
Trying really hard to get the books balanced, and these 11 transactions are the only thing left!
So, figured it out, was helped by a really nice lady on the MYOB phone support. I know. Surprised too, only took me 2 hours to get someone, I'm guessing they are really busy considering its close to EOFY.
IN Brief:
1. Since the Bank transaction was done from Account 1 and the pay is configured from Account 2 - performing bank transfer of the exact amount into the Pay Account which is from Account 2 allows MYOB to pick up the exact match.
2. The overall balance of accounts is the same as the bank transfer feeds then match the transfer internally as created above.
EASY! When you know how. :)
