IRD connection Lost

Question

&nbsp;&nbsp;&nbsp;Hi, i have lost my connection between MYOB &amp; IRD again as we have a few changes in the business.&nbsp;&nbsp;PM me for the details.&nbsp;&nbsp;Your GST return could not be pre-filled because Inland Revenue returned the following error(s): IRD response code: 4, Error Message: Unauthorised delegation, Error Description: No error description available&nbsp;

victoria77 · Answer

Private message sent.

sam_r · Answer

Hi&nbsp;victoria77,
&nbsp;
Thank you for your post.&nbsp;
&nbsp;
If you could send me the below details via private message, I'd be happy to assist you with this:
&nbsp;
• Serial number:&nbsp;
• Last 3 digits of the IRD number being submitted (not what is currently displayed on the screen):&nbsp;
• Time of incident - The time at which the issue was experienced
• URL - The URL of the page the issue occurred on. (Press F6 in your browser to highlight the URL) or a screenshot of the whole page (which includes the&nbsp;full&nbsp;URL):
&nbsp;
Update - ticket raised&nbsp;

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