I have had the exact same issue! Have you found a solution?
Hi sorry for my late reply, I have been trying to find a solution and so far have not. See my previous post/reply.
Hi RUNCO
I'd be happy to have a phone conversation with you to see if we can find a solution. With the new payroll effectively posting the transactions for you - you shouldn't need to be manually processing - but the system relies on you creating the bank file and then it matching to one total transaction. I would maybe look at creating a "bank clearing Account" in your accounts list to save the confusion with the electronic clearing account - as this is used for other purposes. I'll run some tests in my demo file and see if I can work something out.
Hi RUNCO,
Thanks for your response. The process of allocating from the bank feed to the electronic clearing account and then journaling the amount to the wages expense account can indeed be time-consuming, especially when dealing with multiple employees. However, this will help us fix the double transactions.
Regarding the issue of another employee's wages showing up on your bank reconciliation, it might be due to one of the transactions already being ticked in the reconciliation screen, already reconciled, or the amount or date of the transactions differing. You'll need to untick it from the reconciliation screen, undo the reconciliation, or check the amount or date of the transactions. I suggest taking the advice from jenniek regarding creating a bank clearing account to save confusion with the electronic clearing account. Also, please note that split payment features for employees in MYOB Payroll New Zealand are not yet implemented.
As for the upgrade, we're constantly working on improving the system based on user feedback. Also, please note that split payment features for employees in MYOB Payroll New Zealand are not yet implemented.
If you have any more queries about this, I recommend getting in touch through our online help center, MOCA, as this may require immediate assistance.
Kind regards,
Shella
