Solved
double payment to supplier
Hi,
We have managed to pay the same invoice twice without realising. The company is going to credit the 2nd payment to a new invoice instead of refunding. The amount is for $186.
I have closed the bill with one of the payments but now have $186 sitting in my bank freeds with no where to go.
I need to allocate it somewhere so i can reconcile the account for the month, but also be able to apply it to this future invoice whenever it arrives. Can i create a credit note or something with this company?
You just post both payments to the same invoice - this creates a credit. When you get the new invoice you can allocate the credit to that invoice
Good luck
Karoman
