We have the same problem over several entities, 2 hours on live chat and they cannot resolve the issue. Their work around of creating new invoices prefilled from recurring is ok for one or two invoices but not for 200 invoices.
Hi David. Sorry to hear that you are having the same issue. Yes we are prefilling from recurring but 95 invoices every week is a pain. Plus updating the recurring date so it is in advance of current date in the hope that MYOB resolve this issue also creates extra work and cost. At least with live chat you have had some form of communication. If they fixed it in October last time I am mystified why they cannot resolve this time. Lack of support and communication on MYOB's part is dissapointing.
