Forum Discussion

TracyM1's avatar
4 years ago

Blank lines on address field on printed Invoices

Hi All,

 

When I print an Invoice that has a PO Box, it is leaving the next line before the suburb blank but doesn't do it for street addresses. The fields are large enough & neither address goes over two lines. I have tried moving the address around in the card file as well with no luck. Hope someone can help. Thanks

  • Hi TracyM1 , one possible cause is that when the PO Box is typed in, the user has pressed Enter at the end of the line, creating a new (blank) line. If you edit the address and click into the address field, a second line may be visible. Click again on that line then press backspace to remove it. 

     

    Typing the street address may have been done correctly. 

  • Mike_James's avatar
    Mike_James
    Ultimate Cover User

    Hi TracyM1 , one possible cause is that when the PO Box is typed in, the user has pressed Enter at the end of the line, creating a new (blank) line. If you edit the address and click into the address field, a second line may be visible. Click again on that line then press backspace to remove it. 

     

    Typing the street address may have been done correctly. 

    • TracyM1's avatar
      TracyM1

      Hi Mike_James,

       

      That was what the issue was. Thank you very much for your help