Can not view an back order on MYOB accountright live plus
I am using MYOB Accountright Live Plus
I have an item invoice with a back order that was created by pushing item on the back order .
I have both invoice number and back order number on the MYOB System
I can only view the invoice but I could not view the back order on the order list of this customer
After checking on "find transaction" using both search "invoice number" and "customer order number", both given the same results that I only can view the back order appear on small window (see attached screenshot) but I can not open to view its details or it does not appear on the order list, please check and advise
Dear MYOB Team,
Please do not need to work on this question anymore
I found the reason why could not view is the date was changed to a far future date (I guess by accidentally) therefore we can not view it when you think it is on the right date range.
So the solution is if we can not view we just need to change the date far enough :-)
Thank you anyway
Cindy