Forum Discussion

Richmond91's avatar
Richmond91
Experienced User
2 months ago

Cannot delete a payment - transfer from deposits?

Can someone please tell me what 'transfer from deposits ' means and why it only comes up on some payments? MYOB wont allow me to delete the payment? How can I do it? The transactions have not been ...
Princess_R's avatar
Princess_R
MYOB Moderator
2 months ago

Hi Richmond91,

 

Thank you for your post.

 

In AccountRight, when a payment is applied to an order, it's treated as a deposit. The software temporarily places this payment in an account called "deposits" because it needs somewhere to hold it. For more information, kindly refer to the Customer deposits article provided by Mike_James. Kudos to Mike for a swift and efficient response. Your promptness is truly appreciated.

 

Feel free to create a post again if you need further assistance.

 

Cheers,

Princess