Forum Discussion

Scottyg71's avatar
Scottyg71
Contributing User
3 years ago

Customer Sales Summary report timing out

Why does the summary customer report time out.  Am only running for a one month period.  Detail one works fine. Scott
Sam_R's avatar
Sam_R
Former Staff
3 years ago

Hi Scottyg71,

 

Thanks for your post. 

 

Could you please confirm the version of AccountRight you are using? (Help>About MYOB AccountRight>Build:__?)

  • Scottyg71's avatar
    Scottyg71
    Contributing User
    3 years ago

    2022.4.24.6510

    cheers

    • Sam_R's avatar
      Sam_R
      Former Staff
      3 years ago

      Hi Scottyg71,

       

      Thanks for confirming that. 

       

      If your file is online, does this timeout error also occur when you run the report in the browser version of AccountRight? 

      • Scott_Generus's avatar
        Scott_Generus
        Experienced User
        3 years ago

        It also doesnt work in the browser view 9even though I dont normally do that)

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home

Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.