Forum Discussion

Scottyg71's avatar
Scottyg71
Contributing User
3 years ago

Customer Sales Summary report timing out

Why does the summary customer report time out.  Am only running for a one month period.  Detail one works fine. Scott
Sam_R's avatar
Sam_R
Former Staff
3 years ago

Hi Scottyg71,

 

Thanks for confirming that. 

 

If your file is online, does this timeout error also occur when you run the report in the browser version of AccountRight? 

Scott_Generus's avatar
Scott_Generus
Experienced User
3 years ago

It also doesnt work in the browser view 9even though I dont normally do that)

  • Sam_R's avatar
    Sam_R
    Former Staff
    3 years ago

    Hi Scott_Generus Scottyg71,

     

    Thanks for letting me know.

     

    If you're experiencing this error I would recommend taking a look at the below post in regards to applying the timeout extender:

     

    If the issue persists after applying the above, please let me know.

     

    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home

Level up your skills using MYOB software.

 

Find help guides and technical solutions for all MYOB products here

Explore video tutorials for our software at the MYOB Academy here

 

Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.