Forum Discussion

DonnaRich's avatar
DonnaRich
3 years ago

Electronic Clearing transaction, manual payment and receipt of refund of EC Transaction

I have tried to fix this issue with no success, a whole lot frustration along with it as I am not understanding why the process isnt working.   5/4 we made a multiple payment via electronic payment...
  • LRBooks61's avatar
    LRBooks61
    3 years ago

    There is an easy fix for this

     

    the original transaction in myob is fine

     

    Imsuggest that you do a receive money transaction for the returned funds and a spend money for the corrected payment 

     

    all you need to do is allocate the returned payment and the corrected payment to a clearing account with a tax code of N-T or allocate as per the original transaction , whichever way you go they should be exactly the same with an explanation re bounced payment in memo. This will cancel each other out.

     

    hope that helps

     

    Lisa

LRBooks61's avatar
LRBooks61
Ultimate Cover User
3 years ago

There is an easy fix for this

 

the original transaction in myob is fine

 

Imsuggest that you do a receive money transaction for the returned funds and a spend money for the corrected payment 

 

all you need to do is allocate the returned payment and the corrected payment to a clearing account with a tax code of N-T or allocate as per the original transaction , whichever way you go they should be exactly the same with an explanation re bounced payment in memo. This will cancel each other out.

 

hope that helps

 

Lisa

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home

Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.