Error 173 - linking with simPro
Receiving this error when trying to link customers on simPro to MYOB. Only started today (I have been on holidays). Upgraded to 2022.8 (AccountRight Plus) yesterday. <b>Error response from MYOB...
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i am in the same boat as well with Neto/Maropost
causing huge problems when i cant get information out the system
To all: see https://apisupport.myob.com/hc/en-us/articles/5319928281871-Changes-to-POST-requests. API changes since 2022.8, 3rd party addons will need to change their interactions with the API.
Ok - this is now beyond frustrating and extemely questionable. MYOB says they can't do anything and the 3rd party is required to contact them in order to fix the problem. SIMPRO says its an error MYOB end and that they are working with them to rectify the matter - so I assume they are in contact with MYOB. We are now paying for 2 products (MYOB and SIMPRO) that we have not been able to use to its full capacity since 8 September 2022 - almost 1 month. I also find it unusual that we have never been contatced by either party advising there has been an issue with our builds.
Hi FA_CM , it's not strictly an error at MYOB's end, but it is a deliberate change to previous API behaviour, which has caused several add-on programs to throw errors instead of just working. This change was announced some time (maybe a month or two?) before it was implemented, but the implications may have been missed.
Besides, it's hard to test against a change which has not been made. MYOB bear some responsibility; maybe a new version of the API should have been made available (separate version number, heavily publicised) before sunsetting the current version. That would have given all developers time to make their changes.
