Forum Discussion

AntonellaM's avatar
AntonellaM
Experienced User
2 years ago

GST code on sales order should default from Customer Card not Item Card

We have items which have 'GST' set up on the Item card.  Then we sell these items to both Australian customers  (GST code on the Customer card), New Zealand customers (NZD code on the Customer card) ...
  • Steven_M's avatar
    Steven_M
    2 years ago

    Hi AntonellaM 

     

    Just testing this process within my AccountRight 2022.9 version, I wasn't able to replicate what you are describing. However, I would make sure that you have Use Customer's Tax Code enabled in the Selling Details of the customer card as this is the option that should dictate what tax code the transaction will pick up.

Steven_M's avatar
Steven_M
Former Staff
2 years ago

Hi AntonellaM 

 

Just testing this process within my AccountRight 2022.9 version, I wasn't able to replicate what you are describing. However, I would make sure that you have Use Customer's Tax Code enabled in the Selling Details of the customer card as this is the option that should dictate what tax code the transaction will pick up.