Forum Discussion

GEB's avatar
GEB
Experienced User
3 months ago

Multi-Currency issue

I've been trying to allocate a credit entered in US$ to a bill in US$.  It doesn't matter if I try and allocate when making a payment to the creditor or just try and allocate the credit against their...
Doreen_P's avatar
Doreen_P
MYOB Moderator
3 months ago

Hey GEB,

 

When a foreign currency credit doesn't behave, it usually needs a closer look in the file itself. You can reach out to our team so they can take a look into your file, check the setup and get that allocation behaving properly. Make sure to contact them on Live Chat via our virtual assistant, MOCA, or by submitting a support case via My Account.

 

Cheers,

Doreen

GEB's avatar
GEB
Experienced User
3 months ago

Hi Doreen - I have no problem allocating US$ credits to US$ customers and in the past the same applied to US$ credits for US$ bills.  Please get tech support to check as i thinks it's  something that's occurred since the last update (2025.11)

 

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