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NickF's avatar
NickF
Cover User
5 years ago

Pay refund and enter to bank deposit

Hi guys, wondering if anyone has any advice for us.   We have processed 2 EFTPOS transactions last Friday, one sale and one refund. The amount that has appeared in our account and in bank feeds is ...
  • Tracey_H's avatar
    Tracey_H
    5 years ago

    Hi NickF 

     

    Thanks for your post. In the Settle Returns & Credits window you can change the Account to the Undeposited Funds account by clicking on the dropdown arrow. This has the same affect as ticking the Undeposited Funds account option. As such, the refund transaction will appear in the Prepare Bank Deposit window as a negative amount which can be included in the bank deposit.

     

     

    Please let me know if you need further help.

     

    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

Tracey_H's avatar
Tracey_H
Former Staff

Hi NickF 

 

Thanks for your post. In the Settle Returns & Credits window you can change the Account to the Undeposited Funds account by clicking on the dropdown arrow. This has the same affect as ticking the Undeposited Funds account option. As such, the refund transaction will appear in the Prepare Bank Deposit window as a negative amount which can be included in the bank deposit.

 

 

Please let me know if you need further help.

 

If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

NickF's avatar
NickF
Cover User
5 years ago

Excellent, that has worked exactly. Thank you so much!

  • Tracey_H's avatar
    Tracey_H
    Former Staff
    5 years ago

    Great to hear NickF , thanks for letting me know.

     

    Please post again if you need help in the future.

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