Forum Discussion

HDG's avatar
HDG
Experienced Cover User
1 year ago

PURCHASE ORDER NUMBERING OUT OF WACK

I believe i may have asked this previously but here i go again as I really need a solution or an answer please.   When we raise an order and one person has already selected a number and is filling ...
tristanacut's avatar
tristanacut
Member
1 year ago

Hi Earl,

 

Is there a way to stop this happening on the online system?

We have the issue when we go into a bill, it is changing the number on us. Meaning the sequence comes way out of whack.

Shella_A's avatar
Shella_A
MYOB Moderator
1 year ago

Hi tristanacut,

 

The issue in where the purchase order numbering sequence gets disrupted when creating a bill can be resolved by manually entering the next number in the sequence for each new purchase transaction. This helps keep the correct sequence.  This could also be applied when you’re using the online version. However, if you're still having issues, you can contact our team. The best ways to reach them are through live chat via our virtual assistant MOCA or by submitting a support case via MyAccount.

 

 

Regards,

Shella

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