Forum Discussion

jlouise's avatar
jlouise
Experienced Cover User
5 years ago
Solved

Purchases In Tray - can't view while entering details since 2020 upgrade

Since upgrading to 2020 I can no longer view a supplier invoice alongside the purchase screen.
  • Tracey_H's avatar
    Tracey_H
    5 years ago

    Hi jlouise 

     

    An improvement released in 2020.1 is that attachments are now opened in your default PDF viewer. This allows you to easily download and save those documents for record keeping purposes. 

     

    To enable you to view both AccountRight and the PDF at the same time you could look at configuring the windows as follows:

     

     

    Please let me know if you need further help.

     

    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

jlouise's avatar
jlouise
Experienced Cover User
5 years ago

yes

Kerry10's avatar
Kerry10
Trusted Cover User
5 years ago

If you make the MYOB window smaller to the size of a Purchase Order/Bill, you should be able to position the PDF of the supplier's invoice and your MYOB order/bill side-by-side.  Not real convenient, but it is better than trying to remember what you are trying to be checking when clicking from one to the other.  Are you using Remote Desktop on a Mac to access your MYOB file on a PC server?

  • jlouise's avatar
    jlouise
    Experienced Cover User
    5 years ago

    Yes.  I am working from home over VPN.  Could this be the problem?

    • Tracey_H's avatar
      Tracey_H
      Former Staff
      5 years ago

      Hi jlouise 

       

      An improvement released in 2020.1 is that attachments are now opened in your default PDF viewer. This allows you to easily download and save those documents for record keeping purposes. 

       

      To enable you to view both AccountRight and the PDF at the same time you could look at configuring the windows as follows:

       

       

      Please let me know if you need further help.

       

      If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

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