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karlysmith's avatar
karlysmith
Contributing Cover User
1 year ago

Random Client PO on Payments Line on Activity Statements

Our monthly Activity Statements that are emailed to our customers are showing random Client POs on the Payments line (see attached example). This field should be empty, as this is very confusing to o...
karlysmith's avatar
karlysmith
Contributing Cover User
1 year ago

Thanks for you reply Gavin, I feel like I may be getting somewhere!

The 'field' under the Client PO heading is [CustPONo]. Is this what it should be?

gavin12345's avatar
gavin12345
Ultimate User
1 year ago

Hi karlysmith 

 

There is nothing it 'should be'. The statement was customised by someone at your end to show this column. You need to discuss with them. Look at the default statement or other statements to see which columns they use. Most use [StatementRef]. Modify to suit your requirements.

 

Regards

Gavin

 

  • karlysmith's avatar
    karlysmith
    Contributing Cover User
    1 year ago

    Good morning

     

    We have tried, but we can't get the columns/fields right. Can someone from MYOB please access our file and help us out?

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