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LeuraPark's avatar
LeuraPark
Experienced Cover User
2 years ago

Re: Settlement Discount

Hi

 

We have been using the Settlement discount for years when we receive a payment and the discount is taken, but in the last week it is not accepting the discount can you please advise if an update could have affected this.

 

Thanks

 

Kate 

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  • Yanike_S's avatar
    Yanike_S
    MYOB Moderator
    2 years ago

    Hi LeuraPark 

     

    Thanks for your post. I am not aware of any update affecting customer discounts. What are the steps you are taking to apply the discount? And what is the exact error message that appears?

     

    Read more here about how you would usually apply discounts: Customer discounts.