Forum Discussion

VickiC3's avatar
VickiC3
Contributing User
3 days ago

Sending remittance or statement when overpayment has been made

We mistakenly paid a bill twice.  We have applied the credit, however the company has now sent a new invoice to be paid.  when applying the credit, the amount is $0 to be paid.  The company however i...
Isaiah_C's avatar
Isaiah_C
MYOB Moderator
3 days ago

Hi VickiC3,

 

You can create a statement that reflects the overpayment and credit applied. This will show that the invoice has been settled and that no outstanding amount is due. You can do this by going to Sales > Print/Email Statements.

 

You can also create a remittance advice so you can generate this document and send it to your supplier, indicating that the payment has been applied correctly. Send remittance advices has detailed information to assist you with this.

 

Regards,

Sai

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