Forum Discussion
Hi Isaiah
unfortunately this does not work for us. generally we are paying bills, and do not have sales. A few invoices were paid mistakenly twice due to a malfunction when entering into MYOB. Myob was placing a 0 in front of the invoice number. This was picked up when the funds could not be allocated to the recipients invoice numbers. On review, it was realised this was happening. We entered the credit into MYOB, however when entering other invoices from the supplier, there was a balance of $0 to be paid. Once this was allocated, there is no way to create a remittance advice or statement to be sent to the supplier. Please note they are a supplier only and not a customer therefore we are unable to send a statement.
- Isaiah_C2 months agoMYOB Moderator
Hi VickiC3,
For any duplicate payments, you may need to create a credit or refund transaction to rectify the overpayment. Purchase returns, debits, and refunds has detailed information to assist you with this.
Regards,
Sai
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