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Melisa_D
6 years agoFormer Staff
Hi Julie4444,
If you are asked to uninstall this would mean that you have the latest version installed on your computer, I would check your downloads folder to find the download of this version.
Additionally help article Installation troubleshooting has further information on this.
Julie4444
6 years agoCover User
Thank you for your help, I have now resolved the problem. After the update it all works fine.
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