Forum Discussion

HCAP's avatar
HCAP
Contributing User
2 months ago

Payroll Acitivity, Register and ATO STP do not balance for 2023-2024.

Have an employee who was on base salary, teminated then came back as base hourly, then changed him to base salary again. it seems there are his figures that are missing btween all reports.

 

How can I fix this?

1 Reply

  • Earl_HD's avatar
    Earl_HD
    MYOB Moderator

    Hi HCAP ,

    If you're experiencing missing figures in reports after changing an employee's pay type, first ensure that the Payroll Categories are correctly configured for both base salary and base hourly rates. Discrepancies in these settings can lead to missing data. Additionally, review the employee's pay history by checking the entries in the Payroll Details tab of their card file to ensure accuracy and completeness.

    For more detailed information on resolving these issues, I recommend visiting the relevant help articles. 

    Setting up pay items / payroll categories
    Reinstating an employee
    Terminate an employee in Single Touch Payroll reporting


    I hope this helps!

    Regards,
    Earl