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WillowSupplies's avatar
WillowSupplies
6 months ago

Historical balance

I entered the opening balances according to the assignment, and everything balances, but there is a remaining balance of $3.00. How do I get rid of it? I tried searching the forum for suggestions, bu...
Earl_HD's avatar
Earl_HD
MYOB Moderator
6 months ago

Hi WillowSupplies,

Appreciate you for the screenshot. This issue may require further assistance from our back-end team. I recommend reaching out to our support team for help. The best ways to contact them are through live chat (via our virtual assistant MOCA) or by raising a support ticket through myaccount.myob.com.

Regards,
Earl

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How do I get rid of it? I tried searching the forum for suggestions, bu...","body@stringLength":"261","rawBody":"

I entered the opening balances according to the assignment, and everything balances, but there is a remaining balance of $3.00. How do I get rid of it? I tried searching the forum for suggestions, but they do not seem to apply to the cloud-based version.

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Hi WillowSupplies,

Appreciate you for the screenshot. This issue may require further assistance from our back-end team. I recommend reaching out to our support team for help. The best ways to contact them are through live chat (via our virtual assistant MOCA) or by raising a support ticket through myaccount.myob.com.

Regards,
Earl

","body@stringLength":"667","rawBody":"

Hi ,

Appreciate you for the screenshot. This issue may require further assistance from our back-end team. I recommend reaching out to our support team for help. The best ways to contact them are through live chat (via our virtual assistant MOCA) or by raising a support ticket through myaccount.myob.com.

Regards,
Earl

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url(\"data:image/svg+xml;charset=utf8,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24'%3E%3Ctitle%3EAsset 5%3C/title%3E%3Cg id='Layer_2' data-name='Layer 2'%3E%3Cg id='Layer_1-2' data-name='Layer 1'%3E%3Cpath d='M12,24A12,12,0,1,0,0,12,12,12,0,0,0,12,24Zm1.82-10.71a1.2,1.2,0,0,0-1.2,1.2v4.2h-3s0-7.2,0-7.8h3v.89A3.72,3.72,0,0,1,15,10.91c1.78,0,3,1.29,3,3.78v4H15v-4.2A1.2,1.2,0,0,0,13.82,13.29ZM6.91,9.69h0A1.47,1.47,0,0,1,5.4,8.2,1.44,1.44,0,0,1,6.93,6.75a1.47,1.47,0,1,1,0,2.94Zm1.51,9h-3v-7.8h3Z' style='fill:%23687480'/%3E%3C/g%3E%3C/g%3E%3C/svg%3E\")\n no-repeat;\n}\n\n.myob-social-links .instagram a:before {\n background: 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