Forum Discussion

GayleHEH's avatar
GayleHEH
Experienced Cover User
9 months ago

Mysterious Beginning Balance - Historical Balancing Account

Hi all,

Just this week a glitch has happened in our MYOB AR+ Online on Historical Balancing Account - Beginning Balance.

 

Background:

We started a new MYOB AR+ file on 1/7/2022 with opening balances.

All has been good until this week when the opening balance of Historical Balancing Account changed.

The change was to opening balance of Historical Balancing Account on 30/6/22 however no one actually changed it ????   Big Mystery...

NOW our Balance Sheet does not balance  (Equity and Net Assets)

WHAT HAPPENED?

 

See attached find transaction screenshots.

Note:  Did a Journal Security Audit and found nothing that influenced Historical Balancing Account.

 

Thank you.  Any help appreciated as we cannot change the opening balance of this account.

  • Doreen_P's avatar
    Doreen_P
    9 months ago

    Hi, GayleHEH

     

    We sent you a private message here in the Community Forum. Kindly check your inbox by clicking you display picture and then selecting the envelope icon. We are looking forward to your response.

     

    Best regards,

    Doreen

  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator
    9 months ago

    Hi, GayleHEH

     

    We sent you a private message here in the Community Forum. Kindly check your inbox by clicking you display picture and then selecting the envelope icon. We are looking forward to your response.

     

    Best regards,

    Doreen

    • GayleHEH's avatar
      GayleHEH
      Experienced Cover User
      9 months ago

      Your solution worked.  All good now.

      Thank you for your help.

      • Doreen_P's avatar
        Doreen_P
        MYOB Moderator
        9 months ago

        Hi, GayleHEH

         

        Thank you for updating us.

         

        We're glad to know that the resolution provided worked on your end. Should you encounter any issues, please don't hesitate to create a post again.

         

        Best regards,

        Doreen

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home

Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.