Forum Discussion

Experienced Cover User

1 year ago

Solved

Mysterious Beginning Balance - Historical Balancing Account

Hi all, Just this week a glitch has happened in our MYOB AR+ Online on Historical Balancing Account - Beginning Balance. Background: We started a new MYOB AR+ file on 1/7/2022 with opening bala...

MYOB historical balancing Error.docx236 KB

Doreen_P
1 year ago
Hi, GayleHEH

We sent you a private message here in the Community Forum. Kindly check your inbox by clicking you display picture and then selecting the envelope icon. We are looking forward to your response.

Best regards,

Doreen

Doreen_P

MYOB Moderator

1 year ago

Hi, GayleHEH

We sent you a private message here in the Community Forum. Kindly check your inbox by clicking you display picture and then selecting the envelope icon. We are looking forward to your response.

Best regards,

Doreen

GayleHEH
Experienced Cover User
1 year ago
Your solution worked. All good now.
Thank you for your help.
- Doreen_P
  MYOB Moderator
  1 year ago
  Hi, GayleHEH
  
  Thank you for updating us.
  
  We're glad to know that the resolution provided worked on your end. Should you encounter any issues, please don't hesitate to create a post again.
  
  Best regards,
  
  Doreen
Narellecables
Experienced Cover User
2 months ago
Hello,

Are you able to please let me know what the solution was to this issue?

Thank you
- Doreen_P
  MYOB Moderator
  2 months ago
  Hey Narellecables,
  
  Sure, no worries. To fix the balance sheet being out,
  
  Create a backup of your company file
  
  Go to Setup > Balances > Account Opening Balances
  
  Choose an account that currently has a $0 opening balance and jot it down
  
  Enter $1 as the opening balance and click OK
  
  Go back to the same screen and change that $1 back to $0, then click OK
  
  Run the Balance Sheet again and check that it balances
  
  If you're still having issues regarding balance sheet after the workaround provided above, you can reach out to our team on Live Chat via our virtual assistant, MOCA, or by submitting a support case via My Account.
  
  Cheers,
  
  Doreen