Forum Discussion

CiaraD's avatar
CiaraD
Member
1 year ago

Opening balances - new business

Hi all, 24 hours ago I found that entering opening balances into newly created (education trial) businesses for study purposes was working fine.  However since late last night, the error appears whe...
opening balances
CiaraD's avatar
CiaraD
Member
1 year ago

Hi Princess, Have checked and double checked and it is no to do with the month and year listed in this case. Definitely following the right steps and have done it multiple times before. 

I might have to follow up with a call in this case. What's the best number for this issue please? thanks. 

Princess_R's avatar
Princess_R
MYOB Moderator
1 year ago

Hi CiaraD,

 

Thanks for double-checking the month and year under the Opening balance date and confirming that it's not the issue. It seems like we need to dig a bit deeper. Feel free to give our support team a call at 1300 555 123, you can also find this on our website.

 

Cheers,

Princess

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