stevejp
5 years agoExperienced User
Delete an unused Accounts List
I need to delete a new online company Accounts List which I imported from one of our other companies, but I have found that it contains many accounts which are inactive and are not required in the new company.
Can I re-import an Accounts List or enter my own even though I have already imported the other company list?
Hi stevejp
Yes, you are right. If the accounts are greyed out, they can only be inactivated and not deleted. But you can absolutely start a new data file and import the accounts correctly.
To delete the company file, we would have to inactivate it on our end as well. If you decide to do that, please send me a Private Message with your serial number and I will inactivate it for you.