Forum Discussion

ro1's avatar
ro1
Contributing User
2 years ago

GST TAX INFO REC NOT BALANCING

Hi   I'm hoping someone can help please! My GST collected and Paid are not balancing. The report from Jul - Sept 2022 is out by the BAS amount we paid in July for Apr-Jun 2022, so not worried abou...
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SamaraM's avatar
SamaraM
Former Staff
2 years ago

Hi ro1 

 

Sorry to see that no one has replied to you yet. I recommend clearing the browser cache which can resolve some odd behaviour in reports: Clear my cache.

 

If that does not resolve the error, could you reply with the reports and the last 4 digits of your serial number so I can reproduce the error on my end?


If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

  • ro1's avatar
    ro1
    Contributing User
    2 years ago

    Hi Samira

     

    Thanks for responding but I can't seem to send you a private message ?

     

    Thanks

    RO

    • SamaraM's avatar
      SamaraM
      Former Staff
      2 years ago

      Hi ro1 

       

      If you feel more comfortable sending those over Private Message, you can do that by clicking here. 


      If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.