Forum Discussion

ro1's avatar
ro1
Experienced User
2 years ago

GST TAX INFO REC NOT BALANCING

Hi   I'm hoping someone can help please! My GST collected and Paid are not balancing. The report from Jul - Sept 2022 is out by the BAS amount we paid in July for Apr-Jun 2022, so not worried abou...
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SamaraM's avatar
SamaraM
Former Staff

Hi ro1 

 

Sorry to see that no one has replied to you yet. I recommend clearing the browser cache which can resolve some odd behaviour in reports: Clear my cache.

 

If that does not resolve the error, could you reply with the reports and the last 4 digits of your serial number so I can reproduce the error on my end?


If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

ro1's avatar
ro1
Experienced User
2 years ago

Hi Samira

 

Thanks for responding but I can't seem to send you a private message ?

 

Thanks

RO

  • SamaraM's avatar
    SamaraM
    Former Staff
    2 years ago

    Hi ro1 

     

    If you feel more comfortable sending those over Private Message, you can do that by clicking here. 


    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

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