IanT
7 years agoContributing Cover User
inactive bank account
Hi,
In May we changed banks. When I go to pay bills the old bank account comes up although it is inactive. I find this really annoying. Is there any way to stop it and allow the current bank account to come up please?
Kay
Hi IanT
Can you please go to your Setup->Linked Accounts->Purchase Accounts, and see what the linked account for Paying bills is? This is probably your old bank account. Just change it to the bank account you want to use and hit oK.
Please do let me know if you need any further help at all.