Hi Eli_Fer,
Thank you so much for your post and for the detailed information. I'm sorry to hear that you were not able to delete a transaction. This error occurs if There is a Data invalid error or duplicated information in the background of the file, preventing the transaction from being recorded or deleted, or the item from being opened or edited. Here are some steps you can follow to fix this. Try clearing cookies and browser cache and try different browsers first.
1.. Check if the transaction is reconciled and has payment associated to it and first undo reconciliation and delete the payment - Now try to delete the transaction
2.. Open the transaction from “Find Transaction” tab and try to delete it
3. Open the transaction from “General Ledger” report and try to delete it
4. Check if the invoice has a surcharge transaction line, indicating an Online Invoice Payment surcharge . If it does use Find Transactions to find the related surcharge and delete this first. You will then be able to delete the original transaction.
Please do let me know how you go on this.
Regards,
Earl
