Forum Discussion

EG1234's avatar
EG1234
Contributing Cover User
5 years ago
Solved

Taxable Payments Annual Report Time out

Hi   I am getting a time out message when attempting to creat a Taxable Payments Annual Report in my file.     Could you please advise how to extend the time out period?   Thanks
  • Gayathri's avatar
    Gayathri
    5 years ago

    Hi EG1234,

     

    Thank you for the post!

     

    I am sorry for the inconvenience you are facing on session timeout. You may need assistance from your IT person to complete some of the tasks. I am linking you to one of our posts from the community on AccountRight timeout extender . In this post it covers the steps involved to change in the configuration file.

     

    Thank you.

     

Gayathri's avatar
Gayathri
Former Staff
5 years ago

Hi EG1234,

 

Thank you for the post!

 

I am sorry for the inconvenience you are facing on session timeout. You may need assistance from your IT person to complete some of the tasks. I am linking you to one of our posts from the community on AccountRight timeout extender . In this post it covers the steps involved to change in the configuration file.

 

Thank you.