Hi SWTSM,
Thanks for your detailed post, and welcome to the Community Forum! Could you please try the following steps to check if the job number sequence changes:
- Edit the job number (e.g., change 010000 to a different number) and save it.
- Re-edit the job number back to its original number and check if the sequence has changed.
To change the job number, follow these steps:
- Go to List.
- Click Jobs.
- The job list window will appear.
- Click on the blue arrow next to the job number you want to change.
- The job information window will appear.
- In the job field, change the job number.
- Click OK.
If the issue persists, it may require an individual investigation on the back end. I recommend trying our virtual assistant, MOCA, which is designed to dive deeper into issues like this. Give it a go!
Feel free to engage with MOCA through myob.com/support for any queries or assistance you might need. If MOCA can't resolve your issue, our live chat team will be available to help further.
If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.
Regards,
Earl
